Privacy Policy for Social PearlFibers
Effective Date: 07 May 2025
Last Updated: 07 May 2025
Pearl Fibers LTD ("we", "our", or "us") operates the Social PearlFibers app ("App") available at https://social.pearlfibers.com. This Privacy Policy describes how we collect, use, and protect your information when you use our App in connection with Meta’s platforms (including Facebook and Instagram).
1. Information We Collect
When you use the Social PearlFibers app, we may collect the following types of data through Meta’s APIs:
- Public Profile Information: Name, profile picture, and other public information from your Meta profile.
- Email Address: If explicitly granted during login.
- Page Data: Content, messages, and insights (with permission) if managing a Page.
- Instagram Business Data: Media, insights, mentions, and messages from business accounts (with consent).
- Ad and Campaign Data: If connected to Meta’s Marketing API.
We do not collect any data not explicitly granted by you via Facebook or Instagram permissions.
2. How We Use Your Information
- To provide access to app features (e.g., page management, analytics, messaging).
- To respond to support requests and customer service needs.
- To improve our services and user experience.
- To perform analytics like user engagement and performance metrics.
- To communicate updates, features, or support information.
We do not sell, lease, or trade your data to third parties.
3. Sharing and Disclosure
- Service Providers: With trusted third parties under confidentiality agreements.
- Legal Requirements: If required by law or regulation.
- Meta Platforms: To ensure proper functionality of Meta API integrations.
4. Data Storage and Security
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your data. Data is stored on secure servers accessible only by authorized personnel.
5. Your Rights and Choices
You have the right to:
- Access the information we hold about you.
- Withdraw Meta permissions via your Facebook or Instagram settings.
- Request data deletion where applicable.
To make a data request, contact us at:
- Email: info@pearlfibers.com
- Phone: +44 7418 318382
6. Data Retention
We retain your data only as long as necessary to provide the App's services or as required by law. If you disconnect your Meta account, associated data is deleted within 30 days unless otherwise required.
7. Third-Party Services
Our App may link to third-party services or websites. We are not responsible for their privacy practices. Please review their policies independently.
8. Children’s Privacy
Social PearlFibers is not intended for users under 13. We do not knowingly collect personal data from children.
9. Contact Information
Pearl Fibers LTD
71-75 Shelton Street
Covent Garden, London, United Kingdom
WC2H 9JQ
Phone: +44 7418 318382
Email: info@pearlfibers.com
Website: https://social.pearlfibers.com
10. Changes to This Policy
We may update this Privacy Policy occasionally. The "Effective Date" above will be updated and users will be notified as required.